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Guide
If you intend to make repairs, home improvements, extensions or renovation work within your home or within the boundary or to items we insure. This includes kitchen and bathroom replacements, garden work, or any work that involves electrical or plumbing adjustments or structural alterations. There’s a crucial step many homeowners forget… telling their insurer!
Failing to let your insurer know about renovations or DIY before they start can lead to restrictions on your cover, claims difficulties, or even policy cancellations.
Together, we’ll look at some of the things you need to consider and what you need to tell your insurer to avoid any unwanted surprises further down the line.

Before we jump into any of the details, we’ll explain why insurers care about DIY and renovations. Ultimately, changing areas of your home can increase rebuild costs, raise the risk of theft, widen your liability exposure, and increase the risk of damage to your property.
Any of these can affect the price or the likelihood that your insurers will cover a claim, so they need to be kept in the loop so they can reassess your cover if needed.

This may seem self-explanatory, but at Source, we often see homeowners forget to notify their insurer of any home improvements or renovations. For example, if you’ve increased the number of bedrooms following home improvement works, then continue to declare your home as having the incorrect number of bedrooms, it can affect the validity of your cover.
The simple answer is to tell your insurer before the home improvements start. Not during or after, as the changes to your property will already affect your insurance and the accuracy of your cover.

Source’s insurers require some basic information that you must declare (if they’re relevant to the work that is about to be carried out) before the works start. These include:

Contractors will need their own liability insurance to protect you and your property if something goes wrong during the home improvements. If they don’t have appropriate insurance in place, you could face additional costs or legal complications if an accident occurs or your property is damaged during the home improvements.

There are a few different outcomes if you don’t tell your insurer about home improvements and DIY before they start. A claim may be repudiated, leading to financial loss for the policyholder, or the policy could be cancelled, leaving them without cover and making it difficult to obtain alternative cover in the future.

In summary, keep these points in mind for any DIY or home improvements projects, especially when hiring contractors:
Your home deserves the best protection. Stay in touch with your insurer, communicate clearly, and make sure your cover is right for any DIY or home improvements.
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