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Get in touch
- Source Insurance, Global Reach, Cardiff, CF11 0SN
- [email protected]
- 02920 265265
- Monday to Friday: 8.30am to 5pm
- Source Insurance, Global Reach, Cardiff, CF11 0SN
- Support 02920 265265
PH portal
Your New Home Insurance Hub
View everything you need in one place & win a £250 Amazon voucher just for logging in!
Win a £250 Amazon voucher! All you need to do is log into your new Policyholder Portal and take a look around. T&Cs apply*
So, what's new?
We know checking your insurance isn’t exactly thrilling—but when you do, it should be quick and painless! That’s why we’ve built a brand-new customer portal that’s easy to navigate, with all your details in one place.
All your policies in one place
One account, all your policies—no more juggling multiple logins! Now, everything is connected in one place for a smoother, hassle-free experience.
Navigate with Ease
Getting around your insurance just got a whole lot easier—no more maze-like menus, just a smooth, stress-free experience that puts everything at your fingertips
See your snapshot
See key details of your cover—like limits, renewal date, and Insurer—right when you log in, so you’re always informed.
Track your Renewal
Our handy tracker gives you a visual countdown, so you always know exactly how many days are left until your renewal. No more guessing—stay informed and prepared!
Make a change
Need to update your details? Just send us your request, and our team will take care of the rest. If we need anything extra—like a marriage certificate for a surname change—one of our friendly Experience Agents will get in touch by phone or email.
Make a claim
We know that making a claim can be overwhelming, so we’ve made it easy. You’ll find your insurer’s contact numbers right at your fingertips—along with examples of when to call—so you’ll know exactly where to turn, the first time.
Making a change - It's like customer service in your pocket
Just head to the ‘Make an Amendment’ section in your portal and follow these simple steps:
- – Select the policy detail you’d like to amend.
- – Enter the updated information.
- – We’ll review your request and tell you how long we think this will take us to process for you!
