• Source Insurance, Global Reach, Cardiff, CF11 0SN
  • Support 02920 265265

Claims

We're here to help
Claims should always be reported to the insurer listed on your policy documentation as soon as possible.

If you need to make a claim, it can be a very stressful time. Follow these steps to make the process as smooth as possible.

  • Locate your insurer’s phone number below.
  • Notify your insurer of the claim details.
  • Your insurer will tell you the next steps.

If you need support after this, please call us.

If you’re looking for our broker site, please visit www.thesource.co.uk.

Contact Us, the claims team
Home Insurance

Ageas
House Guard


0345 122 3019

Ageas
Optima Bedroom and Home


0345 120 8410

Aviva
Bright


0800 012 345

Aviva
Your House & Home Plus


0800 092 3971

Axa
Extra and First


0330 024 6842

Covea
Profile


0330 024 2255

Fairmead Insurance Ltd
(formally L&G)
Rainbow


0345 270 0088

LV=Broker
Clear Advance



0800 681 6367

Highway Insurance
Source Home



0330 678 5014

Prestige
Underwriting


0800 032 7327

Royal & Sun Alliance
Clearchoice


0330 102 4006

Pen Underwriting
Squarepeg



0345 072 9957

Sentinel
Extra


0344 412 4258

Plum Underwriting



0345 013 0392

Zurich
Home Solutions


0800 923 4200

Let Property

Axa
Buy To Let



0330 024 6842

Fairmead Insurance Ltd
(formally L&G)
Landlord Insurance


0345 270 0088

Rainbow Landlord



0330 678 5011

Pen Underwriting
Landlord's Choice



0330 102 6803

Royal & Sun Alliance
Landlord's Residential Property Insurance


0330 102 4006

UKG
Sentinel Landlord



0344 856 2491

Lifestyle

Building Block


0344 412 4082

Sentinel


0128 562 6020

Previous ASU Claim numbers

Alpha
Insurance


0128 562 6020

Cigna
First Assist


0870 160 5001

Sentinel
Trent


0128 562 6020

Cardif Pinnacle



0330 123 3510

Legal Cover

Lexelle


0114 249 3300

Important Information!

Please be aware that there has been a worldwide Microsoft outage; Source systems are currently online. However, we are experiencing slower processing times, and some of our insurers are unable to quote and are non-contactable. Payment systems are currently online, but some payment cards will likely be affected.