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Get in touch
- Source Insurance, Global Reach, Cardiff, CF11 0SN
- [email protected]
- 02920 265265
- Monday to Friday: 8.30am to 5pm
- Source Insurance, Global Reach, Cardiff, CF11 0SN
- Support 02920 265265
Customer Portal
So, what's new?
We know checking your insurance isn’t exactly thrilling, but when you do, it should be quick and painless. That’s why we’ve built a brand-new customer portal that’s easy to navigate, with all your details in one place.
All your policies in one place
One account, all your policies – no more juggling multiple logins! You can now add any additional policies you have to one account.
Navigate with Ease
Getting around your insurance just got a whole lot easier. We’ve worked with our Customer Insight Forum to create a design that is easy to navigate.
See your snapshot
See key details of your cover as soon as you log in! We’ll show you your basic information alongside your renewal date, claims number, and Insurer.
Track your Renewal
Our handy tracker gives you a visual countdown, so you always know exactly how many days are left until your renewal. No more guessing – stay informed and prepared!
Make a change
Need to update your details? Just send us your request, and our team will take care of the rest. If we need anything extra, one of our friendly Experience Agents will get in touch by phone or email.
Make a claim
We know that making a claim can be overwhelming, so we’ve made it easy. You’ll find your insurer’s contact numbers right at your fingertips – along with examples of when to call – so you’ll know exactly where to go, first time round.
Making a change - It's like customer service in your pocket
Just head to the ‘Make an Amendment’ section in your portal and follow these simple steps:
- – Select the policy detail you’d like to amend.
- – Enter the updated information.
- – We’ll review your request and tell you how long we think this will take us to process for you!
